Frequently Asked Questions
For Landlords
How much does RentalPass cost?▼
Plans start at $5/property/month. See our pricing page for details.
Can I screen applicants with AI?▼
Yes. Upload applicant documents and our AI extracts key information and flags potential issues.
How do I collect rent?▼
RentalPass integrates with Stripe. Renters pay online and funds go directly to your bank.
Is my data secure?▼
We use encryption at rest and in transit, SOC 2 controls, and GDPR-compliant data handling.
Can I manage multiple properties?▼
Yes. Our Pro and Business plans support unlimited properties.
For Renters
Is RentalPass free for renters?▼
Yes. Renters never pay platform fees.
How do I apply for a rental?▼
You'll receive an invitation link from the landlord. Follow it to submit your application.
Can I pay rent online?▼
Yes. Pay securely via credit card or bank transfer through Stripe.
How is my data used?▼
Your data is only shared with the landlord you applied to. See our privacy policy for details.
Can I request my data be deleted?▼
Yes. Under GDPR you can request erasure. Contact support or the landlord.